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ServiceNow Overview

Company: ServiceNow
CEO: William R. McDermott
Founded: 2003
Symbol: NOW
Exchange: NYSE
Industry: Software - Application
Sector: Technology
About

ServiceNow specializes in delivering cloud-based solutions designed to streamline and automate critical business services for organizations across the globe. Its flagship "Now Platform" serves as the foundation, leveraging technologies such as workflow automation, artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA). This platform alsoorporates robust features like performance analytics, electronic service catalogs, configuration management systems, data benchmarking, encryption capabilities, and various collaboration and development tools. ServiceNow offers a comprehensive suite of applications built on this platform, catering to diverse enterprise needs. Key offeringslude IT Service Management (ITSM), which streamlines support for employees, customers, and partners; IT Business Management (ITBM); IT Operations Management (ITOM), designed to integrate and manage both physical and cloud-based IT infrastructure; and IT Asset Management (ITAM) for automating asset lifecycles. Its Security Operations solution facilitates seamless integration between internal systems and third-party security tools. Beyond IT, the company provides solutions for Governance, Risk, and Compliance (GRC) to enhance organizational resilience, along with tools for Human Resources, Legal, and general workplace service delivery,luding dedicated safe workplace applications. Other specialized applications cover Customer Service Management (CSM) and Field Service Management (FSM). To further extend functionality, ServiceNow offers App Engine for custom development and IntegrationHub to connect workflows across various applications. The company also provides a range of professional services, industry-specific solutions, and comprehensive customer support. ServiceNow's diverse client base spans critical sectors such as government, financial services, healthcare, telecommunications, manufacturing, and education, alongside various IT services, technology, oil and gas, and consumer product industries. The company reaches these customers through a combination of its direct sales force and a network of resale partners. Notably, a strategic alliance with Celonis assists clients in pinpointing and prioritizing business processes ripe for automation. Established in 2004 and headquartered in Santa Clara, California, the company originally operated as Service-now.com before rebranding to ServiceNow in May 2012.

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ServiceNow (NOW)

  • Stock Price
  • Volume
102.15 +0.28 +0.27%
Past 5 Years
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Revenue

ServiceNow annual revenue was $13.28 B in 2025.

Net Income

ServiceNow annual net income was $1.75 B in 2025.

Employees

ServiceNow annual employee count was 50,000 in 2025.

Revenue by Segment

ServiceNow’s revenue by segment: License and Service: $12.88 B and Technology Service: $395.00 M in 2025.

Revenue by Region

ServiceNow’s revenue by region: Asia Pacific And Other: $1.53 B, EMEA: $3.40 B and North America: $8.35 B in 2025.

Executive Salary

William R. McDermott, Chairman and Chief Executive Officer, at Servi...

Revenue per Employee

ServiceNow revenue per employee was $265.56 K in 2025.

Profit per Employee

ServiceNow profit per employee was $34.96 K in 2025.

Income Statement

Operating Income

ServiceNow annual operating income was $1.82 B in 2025.

Research & Development

ServiceNow annual research & development expense was $2.96 B in 2025.

Tax Rate (%)

ServiceNow annual Tax Rate was 23.00% in 2025.

Assets & Liabilities | Cash Flow

Total Assets

ServiceNow annual total assets was $26.04 B in 2025.

Total Liabilities

ServiceNow annual total liabilities was $13.07 B in 2025.

Capital Expenditure

ServiceNow annual capital expenditures was -$868.00 M in 2025.

Ratios

Return on Equity (ROE)

ServiceNow annual return on equity(ROE) was 0.00% in 2025.

Return on Assets (ROA)

ServiceNow annual return on assets(ROA) was 0.00% in 2025.

Debt to Equity

ServiceNow annual debt to equity was 24.71% in 2025.

Profitability

Gross Profit Margin (%)

ServiceNow annual gross profit margin was 77.53% in 2025.

Operating Income Margin (%)

ServiceNow annual operating income margin was 13.74% in 2025.

Net Income Margin (%)

ServiceNow annual net income margin was 13.16% in 2025.

Earning Per Share

ServiceNow annual earning per share was $1.69 in 2025.

EBITDA

ServiceNow annual EBITDA was $3.00 B in 2025.

Free Cash Flow (FCF)

ServiceNow annual free cash flow(FCF) was $4.58 B in 2025.

Valuation

Enterprise value

ServiceNow annual enterprise value was - in 2025.

Enterprise value to Revenue

ServiceNow annual enterprise value to revenue was 0.00 in 2025.

Enterprise value to EBITDA

ServiceNow annual enterprise value to EBITDA was 0.00 in 2025.

Competitors’ Revenue

Frequently Asked Questions

When was ServiceNow founded?

ServiceNow was founded on 2003, which makes the company 23 years old.

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Who is the CEO of ServiceNow?

William R. McDermott is the CEO of ServiceNow.

What industry and sector is ServiceNow in?

ServiceNow operates in the Software - Application industry and the Technology sector.

What are ServiceNow's CIK, SIC, and ISIN codes?

  • CIK (Central Index Key): 0001373715
  • SIC (Standard Industrial Classification): 7372
  • ISIN (International Securities Identification Number): US81762P1021

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How many employees does ServiceNow have?

ServiceNow has 50,000 employees.

What is the revenue of ServiceNow?

In fiscal year 2025, ServiceNow generated a revenue of $13.28 Billion.

What is the net income of ServiceNow?

In fiscal year 2025, ServiceNow reported a net income of $1.75 Billion.

What is ServiceNow's biggest product segment?

License and Service is ServiceNow's biggest product segment, representing 97.03% of its total revenue.

When was ServiceNow listed on the stock exchange?

ServiceNow went public on Jun 29, 2012, through its Initial Public Offering (IPO), and it has been 13 years since then.

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What is the ticker symbol of ServiceNow, and where is it listed?

ServiceNow's ticker symbol is NOW, and the company is listed on the NYSE stock market exchange.

What is ServiceNow's current stock price?

ServiceNow's current stock price is $102.18 as of Jun 13, 2026.

What is ServiceNow's market capitalization?

As of , ServiceNow's market cap is .

What is ServiceNow's ranking in the world?

Ranked #47among 4,115 companies based on market cap.

Who are the top competitors of ServiceNow?

Competitors of ServiceNow include Workday, Salesforce and Uber Technologies, and more.

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