Revenue breakdown by Products & Services
Revenue breakdown by Geography

ServiceNow's Revenue by Segment

In fiscal year 2025, ServiceNow's revenue by segment (products & services) are as follows:

  • License and Service: $12.88 B
  • Technology Service: $414.00 M

Learn more about ServiceNow’s Revenue by Geography

Check out competitors to ServiceNow in a side-by-side comparison.

Explore additional financial metrics for ServiceNow.

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The above chart shows ServiceNow's revenue percentage share by segment (products and services).

In fiscal year 2023, ServiceNow's revenue by segment is as follows:

  • License and Service, Digital Workflow Products generated $7.68 B in revenue, representing 85.6% of its total revenue.
  • License and Service, ITOM Products generated $1.00 B in revenue, representing 11.16% of its total revenue.
  • Technology Service generated $291.00 M in revenue, representing 3.24% of its total revenue.

The biggest segment for ServiceNow is the License and Service, Digital Workflow Products, which represents 85.6% of its total revenue.
The smallest segment for ServiceNow is the Technology Service, which represents 3.24% of its total revenue.

The above chart shows ServiceNow's revenue percentage share by segment (products and services).

In fiscal year 2024, ServiceNow's revenue by segment is as follows:

  • License and Service, Digital Workflow Products generated $9.42 B in revenue, representing 85.78% of its total revenue.
  • License and Service, ITOM Products generated $1.22 B in revenue, representing 11.14% of its total revenue.
  • Technology Service generated $338.00 M in revenue, representing 3.08% of its total revenue.

The biggest segment for ServiceNow is the License and Service, Digital Workflow Products, which represents 85.78% of its total revenue.
The smallest segment for ServiceNow is the Technology Service, which represents 3.08% of its total revenue.

The above chart shows ServiceNow's revenue percentage share by segment (products and services).

In fiscal year 2025, ServiceNow's revenue by segment is as follows:

  • License and Service generated $12.88 B in revenue, representing 96.89% of its total revenue.
  • Technology Service generated $414.00 M in revenue, representing 3.11% of its total revenue.

The biggest segment for ServiceNow is the License and Service, which represents 96.89% of its total revenue.
The smallest segment for ServiceNow is the Technology Service, which represents 3.11% of its total revenue.
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Summary Table

Products & Services (Percent Share) 2023 2024 2025
License and Service, Digital Workflow Products 85.6% 85.78% -
License and Service, ITOM Products 11.16% 11.14% -
Technology Service 3.24% 3.08% 3.11%
License and Service - - 96.89%
Total Revenue 100% 100% 100%

The above chart shows the revenue trend of different segments of ServiceNow.

In fiscal year 2025, the License and Service generated the most revenue ($12.88 B), and the Technology Service generated the least revenue ($414.00 M).

The above chart shows growth drivers and a year-over-year comparison of different segments' revenue.

  • License and Service revenue increased 100% ($12.88 B) from $0.00 (in 2024) to $12.88 B (in 2025).
  • License and Service, Digital Workflow Products revenue decreased -100% ($9.42 B) from $9.42 B (in 2024) to $0.00 (in 2025).
  • License and Service, ITOM Products revenue decreased -100% ($1.22 B) from $1.22 B (in 2024) to $0.00 (in 2025).
  • Technology Service revenue increased 22.49% ($76.00 M) from $338.00 M (in 2024) to $414.00 M (in 2025).
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    Summary Table

    Products & Services 2023 2024 2025
    License and Service - - - - $12.88 B -
    License and Service, Digital Workflow Products $7.68 B - $9.42 B
    22.70%
    - -
    License and Service, ITOM Products $1.00 B - $1.22 B
    22.28%
    - -
    Technology Service $291.00 M - $338.00 M
    16.15%
    $414.00 M
    22.49%
    Total Revenue $8.97 B - $10.98 B
    22.44%
    $13.30 B
    21.06%