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Revenue breakdown by Products & Services
Revenue breakdown by Geography

ServiceNow's Revenue by Segment

In fiscal year 2024, ServiceNow's revenue by segment (products & services) are as follows:

  • License and Service, Digital Workflow Products: $9.42 B
  • License and Service, ITOM Products: $1.22 B

Learn more about ServiceNow’s Revenue by Geography

Check out competitors to ServiceNow in a side-by-side comparison.

Explore additional financial metrics for ServiceNow.

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The above chart shows ServiceNow's revenue percentage share by segment (products and services).

In fiscal year 2022, ServiceNow's revenue by segment is as follows:

  • License and Service, Digital Workflow Products generated $6.08 B in revenue, representing 88.19% of its total revenue.
  • License and Service, ITOM Products generated $814.00 M in revenue, representing 11.81% of its total revenue.

The biggest segment for ServiceNow is the License and Service, Digital Workflow Products, which represents 88.19% of its total revenue.
The smallest segment for ServiceNow is the License and Service, ITOM Products, which represents 11.81% of its total revenue.

The above chart shows ServiceNow's revenue percentage share by segment (products and services).

In fiscal year 2023, ServiceNow's revenue by segment is as follows:

  • License and Service, Digital Workflow Products generated $7.68 B in revenue, representing 88.47% of its total revenue.
  • License and Service, ITOM Products generated $1.00 B in revenue, representing 11.53% of its total revenue.

The biggest segment for ServiceNow is the License and Service, Digital Workflow Products, which represents 88.47% of its total revenue.
The smallest segment for ServiceNow is the License and Service, ITOM Products, which represents 11.53% of its total revenue.

The above chart shows ServiceNow's revenue percentage share by segment (products and services).

In fiscal year 2024, ServiceNow's revenue by segment is as follows:

  • License and Service, Digital Workflow Products generated $9.42 B in revenue, representing 88.5% of its total revenue.
  • License and Service, ITOM Products generated $1.22 B in revenue, representing 11.5% of its total revenue.

The biggest segment for ServiceNow is the License and Service, Digital Workflow Products, which represents 88.5% of its total revenue.
The smallest segment for ServiceNow is the License and Service, ITOM Products, which represents 11.5% of its total revenue.
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Summary Table

Products & Services (Percent Share) 2022 2023 2024
License and Service, Digital Workflow Products 88.19% 88.47% 88.5%
License and Service, ITOM Products 11.81% 11.53% 11.5%
Total Revenue 100% 100% 100%

The above chart shows the revenue trend of different segments of ServiceNow.

In fiscal year 2024, the License and Service, Digital Workflow Products generated the most revenue ($9.42 B), and the License and Service, ITOM Products generated the least revenue ($1.22 B).

The above chart shows growth drivers and a year-over-year comparison of different segments' revenue.

  • License and Service, Digital Workflow Products revenue increased 22.7% ($1.74 B) from $7.68 B (in 2023) to $9.42 B (in 2024).
  • License and Service, ITOM Products revenue increased 22.28% ($223.00 M) from $1.00 B (in 2023) to $1.22 B (in 2024).
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    Summary Table

    Products & Services 2022 2023 2024
    License and Service, Digital Workflow Products $6.08 B - $7.68 B
    26.36%
    $9.42 B
    22.70%
    License and Service, ITOM Products $814.00 M - $1.00 B
    22.97%
    $1.22 B
    22.28%
    Total Revenue $6.89 B - $8.68 B
    25.96%
    $10.65 B
    22.65%