Salesforce (CRM) Business News

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SAN FRANCISCO & FAENZA, Italy--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world's #1 Agentic CRM, and Visa Cash App Racing Bulls (VCARB) Formula 1 Team today announced a new partnership — unifying fans, data, and team operations on a single agentic platform to transform fan engagement, hospitality, and the race day experience. The collaboration will utilize the full power of Agentforce 360 – the complete portfolio of Salesforce AI solutions that power the Agentic Enterprise. This includes lev.

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8:00 AM | Monday | Jun 22, 2026

VCARB Partners with Salesforce to Supercharge Fan Engagement with AI, Deploying Agentforce 360

Business Wire

SAN FRANCISCO & FAENZA, Italy--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world's #1 Agentic CRM, and Visa Cash App Racing Bulls (VCARB) Formula 1 Team today announced a new partnership — unifying fans, data, and team operations on a single agentic platform to transform fan engagement, hospitality, and the race day experience. The collaboration will utilize the full power of Agentforce 360 – the complete portfolio of Salesforce AI solutions that power the Agentic Enterprise. This includes lev.

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8:05 AM | Monday | Jun 15, 2026

Salesforce Signs Definitive Agreement to Acquire Fin

Business Wire

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the global leader in CRM, today announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer agent company. Under the terms of the agreement, Salesforce will acquire Fin for approximately $3.6 billion, subject to customary purchase price adjustments. Fin's core offering, its AI Agent, resolves complex customer queries end-to-end, across every channel, including live chat, email, WhatsApp, S.

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10:37 AM | Thursday | Jun 11, 2026

AI/R Everymind Expands Salesforce Partner Cloud Practice to Transform Partner Ecosystems into Revenue Engines and Become the World's #1 Partner Cloud Integrator

GlobeNewsWire

SAN FRANCISCO, June 11, 2026 (GLOBE NEWSWIRE) -- AI/R Everymind, a subsidiary of AI/R—a technology company specialized in Agentic AI, today announced the expansion of its Salesforce Partner Cloud practice to help organizations transform partner ecosystems into intelligent revenue engines powered by data, automation, and AI. Built on a foundation of 2,000 successful Salesforce implementations, AI/R Everymind, a Salesforce Summit Partner and recognized as a Top 5 Global Agentforce Partner, is significantly expanding its investment in Salesforce Partner Cloud with the goal of becoming the world's leading Salesforce Partner Cloud Systems Integrator.

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8:00 AM | Wednesday | Jun 10, 2026

Brazilian Enterprises Supercharge Salesforce with AI

Business Wire

SÃO PAULO--(BUSINESS WIRE)---- $III #AI--Companies in Brazil are accelerating adoption of advanced Salesforce capabilities to improve business performance and operational outcomes, ISG says.

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8:00 AM | Tuesday | Jun 9, 2026

Flosum Outlines Agentic DevOps Approach as Enterprises Scale Salesforce Agentforce

GlobeNewsWire

Purpose-built Salesforce DevSecOps platform addresses the release management and governance demands of autonomous agent deployments ahead of World Tour London Purpose-built Salesforce DevSecOps platform addresses the release management and governance demands of autonomous agent deployments ahead of World Tour London

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6:01 AM | Tuesday | Jun 9, 2026

Token Announces Leading Biometric Assured Identity Protection for Salesforce Access

Business Wire

ROCHESTER, N.Y.--(BUSINESS WIRE)-- #BiometricAuthentication--Token, a leader in biometric assured identity, today announced that its TokenCore Wearable and TokenCore Portable products provide Salesforce customers, Salesforce partners, and Salesforce administrators with one of the strongest available methods for meeting and exceeding Salesforce phishing resistant access requirements. Salesforce has made clear that the security landscape has changed. AI driven phishing, vishing, social engineering, credential theft, and ac.

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6:00 AM | Friday | Jun 5, 2026

Salesforce to Transform Fan Engagement and Tournament Operations at FIFA World Cup 2026™ and FIFA Women's World Cup 2027™

Business Wire

SAN FRANCISCO & ZURICH--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 Agentic CRM, today announced a landmark partnership, becoming an Official Tournament Supporter of the FIFA World Cup 2026™ in North America and Europe and the FIFA Women's World Cup 2027™ in North America and the host country Brazil. The multi-tournament partnership brings together the most-watched sporting events on the planet with Agentforce 360, the complete portfolio of Salesforce AI solutions that power the Agentic Ent.

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7:00 AM | Thursday | Jun 4, 2026

Pipedrive to be included in OpenAI's Codex Sales Plugin launch, bringing CRM context into AI-powered sales workflows

Business Wire

NEW YORK--(BUSINESS WIRE)--Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today announced it would be included in the launch of OpenAI's dedicated sales plugin for Codex, enabling Pipedrive customers to connect their CRM data to AI-powered sales workflows. OpenAI is introducing new role-specific plugins in Codex that help teams bring more of their work into Codex, including Sales. These plugins connect Codex with apps teams already use, so people can bring truste.

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7:30 AM | Thursday | May 28, 2026

CVS Health to Deliver Faster, More Personalized Call Center Care for Millions of Members with Salesforce's Agentforce Health

PRNewsWire

Collaboration will improve call center experience for members and 1.5 million providers with AI agents SAN FRANCISCO and WOONSOCKET, R.I., May 28, 2026 /PRNewswire/ -- Salesforce (NYSE: CRM), the world's #1 AI CRM, and CVS Health (NYSE: CVS), a leading health care solutions company which serves 185 million people each year, today announced an expansion of their collaboration to simplify and streamline call center interactions for members and providers across multiple CVS Health businesses.

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7:03 AM | Wednesday | May 27, 2026

Teva Pharmaceuticals Commits to Veeva Vault CRM

PRNewsWire

Agentic CRM with industry-specific AI for deeper customer engagement PLEASANTON, Calif., May 27, 2026 /PRNewswire/ -- Veeva Systems (NYSE: VEEV) today announced that Teva Pharmaceuticals has committed to Veeva Vault CRM globally.

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