American Express Company Org chart
This American Express Company org chart highlights the company’s organizational structure and leadership team, including key executives such as Stephen J. Squeri (Chairman & CEO) , Anré Williams (CEO, American Express National Bank & Group President, Enterprise Services) , and Christophe Le Caillec (CFO) . It provides a clear overview of the leadership team’s roles and how they work together to achieve organizational goals and ensure effective management across all functions.
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American Express Company Leadership Team
Executives
Profile Summary
Stephen J. Squeri
Chairman & CEO
Mr. Squeri has been Chairman and CEO of American Express Company since February 2018. Mr. Squeri is a thirty-two year veteran of American Express having joined the company in 1985. He was Vice Chairman of American Express Company from July 2015 to February 2018 and led the Business-to-Business Group from October 2015 to February 2018. Prior to that, he was Group President, Global Corporate Services from November 2011 to October 2015. From October 2009 to November 2011, he was Group President of Global Services. In addition, from May 2005 to October 2009, he served as Executive Vice President and Chief Information Officer for the Company.
Anré Williams
CEO, American Express National Bank & Group President, Enterprise Services
Anré Williams is Chief Executive Officer of American Express National Bank (AENB) and Group President, Enterprise Services, a role he assumed in April 2021. As CEO of AENB, Anré oversees all aspects of American Express’ U.S. banking operation, which is responsible for approximately 60 percent of the company’s total billings and revenues. In addition, as Group President of Enterprise Services, Anré leads American Express’ largest shared services organizations that support the entire company globally, including its technology, digital development and analytics, customer servicing, consumer travel, real estate, purchasing and strategic initiatives functions. The organizations he oversees comprise approximately two-thirds of the company’s total workforce. Previously, he was Group President of American Express’ Global Merchant & Network Services (GMNS) organization responsible for managing relationships with the millions of merchants around the world that accept American Express Cards, as well as the company’s payments network, bank partnerships, international loyalty coalition programs, and relationships with its largest strategic partners. Anré began his career at American Express in 1990 as a marketing manager in the Consumer Card division and then served for several years in the Small Business Services group, where he led new product development and advertising. In 1999, he joined the company’s Corporate Payments organization as a divisional vice president and was named President, Global Corporate Payments in 2007, responsible for marketing American Express’ commercial payment products to mid-size and large companies around the world. Anré was appointed President of Global Merchant Services in November 2011 and was named Group President, GMNS and a member of the company’s Executive Committee in February 2018. Anré serves on the Board of Illinois Tool Works Inc. He is also a member of the Board of Advisors of The Wharton School and the USA Track & Field Foundation Board. He earned his BA from Stanford University and his MBA from the Wharton School at the University of Pennsylvania. Anré resides in South Orange, NJ with his family.
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Christophe Le Caillec
CFO
Christophe Le Caillec is CFO at American Express Company.
Glenda G. McNeal
Chief Partner Officer
Ms. McNeal is the company’s first Chief Partner Officer. She defines American Express’ partnership strategy and leads key strategic initiatives and negotiations for the company across travel, technology, retail, media, sports, and entertainment. She leverages partnerships to bring innovation and additional value to American Express’ suite of products, services, capabilities, and experiences that engage customers and drive generational relevance of American Express Membership. Ms. McNeal has a track record of success in managing complex global relationships, negotiating critical partner agreements, and leading business development initiatives that drive growth and innovation. She previously served as President of Strategic Partnerships. Prior to this role, she was Executive Vice President and General Manager of the Global Client Group, where she drove transformative outcomes for both direct-to-consumer and B2B companies. Ms. McNeal is a member of the American Express Executive Committee and is an Officer of the company. She serves on the boards of Nordstrom, Inc. and Lincoln Center for the Performing Arts, is a member of the Council on Foreign Relations, and is on the Board of Councilors for the USC Marshall School of Business. She is a graduate of Dillard University and The Wharton School of the University of Pennsylvania.
Nicole Hildebrandt
Chief Strategy Officer
Nicole Hildebrandt is Chief Strategy Officer at American Express Company.
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Doug Tabish
Chief Risk Officer
Doug Tabish is Chief Risk Officer at American Express Company.
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Monique Herena
Chief Colleague Experience Officer
Monique Herena is Chief Colleague Experience Officer at American Express. As Chief Colleague Experience Officer, Monique is responsible for all aspects of the colleague experience, including talent management, leadership development and compensation and benefits. Monique leads all colleague experience functions globally. As part of the Executive Committee, Monique works closely with the Chief Executive Officer and other Executive Committee members to ensure American Express continues to build a culture that attracts, retains and develops the best colleagues. She also serves as an officer of the American Express National Bank. Monique joined American Express from BNY Mellon, where she was Chief Human Resources Officer (CHRO) and Senior Executive Vice President, Human Resources, Marketing and Communications since 2014. She worked closely with the Chief Executive Officer and senior management team to lead the development and execution of a business and culture transformation strategy that has made the bank more competitive in the market for talent. Prior to BNY Mellon, Monique was at PepsiCo for 13 years where she served in a number of increasingly senior HR leadership roles, including assignments in Dubai and Chicago, as well as in their Purchase, NY headquarters. Her career also included several years at both Honeywell and The Quaker Oats Company, where she held leadership roles in a wide range of HR disciplines. She began her career as an executive retained search and organization change consultant. Monique sits on both the Executive Committee and the Board of Directors of the Human Resources Policy Association, a leading professional organization. She is a member of the Advisory Board of the Cornell Center for Advanced Human Resource Studies (CAHRS) as well as a graduate and faculty member of the Cornell ILR School CHRO Top Seat program. She is also a Board member of the Girl Scouts of Greater New York and co-leads their Strategic Development Committee. Additionally, American Banker recognized Monique as one of the "Most Powerful Women in Banking" and “Women to Watch” two years in a row (2017 and 2018). She holds a B.A. in communication studies from the University of Wisconsin – Parkside, and two Masters of Arts degrees, one in Communications Studies from Northern Illinois University and one in Organization Psychology and Change Leadership from Columbia University. Monique lives in Scarsdale, N.Y.
Jennifer Skyler
Chief Corporate Affairs Officer
Jennifer Skyler is the Chief Corporate Affairs Officer at American Express. She is a member of the company’s Executive Committee, with responsibility for public and colleague communications, reputational risk management and corporate social responsibility. She is also Chairperson of the American Express Foundation. Prior to American Express, Skyler served as WeWork’s Chief Communications Officer, where she built a multi-disciplinary department that included communications, government relations, public affairs, strategic events, brand and social impact. Before WeWork, Skyler launched and oversaw Facebook's consumer communications and data science teams and was responsible for the press strategy around key products and partnerships that encompassed news, sports, entertainment, and social good. She also worked at Polyvore, a company acquired by Yahoo, where she was the first public relations hire, leading their communications and marketing strategies. Skyler began her career in newsrooms, first at CNN, where she started as an executive assistant and rose through the ranks to become a White House producer. After working with Norah O’Donnell at MSNBC, she became an anchor producer at the CBS Evening News With Katie Couric. At CBS, she was part of the team that was nominated for two Emmy awards and won the Alfred I. duPont Award for political coverage during the 2008 election. A graduate of the University of Michigan, Ann Arbor, she majored in Communications Studies with a concentration in Japanese. She serves on the University of Michigan’s Tri-State NextGen Leadership Council and is a member of the Regional Plan Association’s Board of Directors. Skyler lives in New York City.
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David Nigro
Chief Credit Officer
David Nigro is the Chief Risk Officer of American Express and American Express National Bank (AENB), as well as head of the Global Risk and Compliance organization. He is also a member of the American Express Executive Committee, which develops the company’s strategic direction and determines its key policies. As Chief Risk Officer, David is responsible for overseeing the company’s risk profile, ensuring safety and soundness, and maintaining the company’s control and compliance environments. He leads the teams that provide independent critical oversight and governance of enterprise risks. As part of these responsibilities, his teams also manage regulatory exams end-to-end along with the Global Privacy Program. Previously, David was Chief Credit Officer for the U.S. Consumer business and EVP of Credit and Fraud Risk Capability responsible for risk management for U.S. Consumer Services. David has extensive experience in managing through business cycles and market discontinuity with a deep understanding of the consumer and small business lending industry. He led the enhancement and expansion of the company’s Financial Relief Programs globally and played a key role in delivering best-in-class credit performance both before and during the COVID-19 pandemic. David started his career at American Express in 1988 as part of the U.S. Consumer Finance business analysis team and has served in various leadership roles of increasing importance across the finance, credit, fraud and risk management organizations globally. David earned a Master’s in Business Administration in Finance from NYU and a Bachelor of Science in Business Administration from Villanova University. David currently lives in New York with his wife and their two daughters.
Elizabeth Rutledge
Chief Marketing Officer
Elizabeth Rutledge is the Chief Marketing Officer at American Express, overseeing the brand’s global media, communications, sponsorships, experiences and customer insights. She is a member of the company’s Executive Committee and is passionate about providing the “Powerful Backing” of American Express to colleagues and customers around the globe through innovative content and initiatives. Previously, Elizabeth was Executive Vice President, U.S. Card Products and Benefits and had responsibility for American Express’ Consumer Charge and Lending portfolios, Co-Brand products and Membership Rewards. Prior to that, Elizabeth was Executive Vice President, Global Network Marketing and Information, where she delivered powerful marketing and insights to American Express merchants around the world. Elizabeth is on the Board of Directors for the Association of National Advertisers, the Ad Council and the YMCA of Greater New York. She is also a member of the Adweek Diversity, Equity and Inclusion Council. Elizabeth has been recognized as an Adweek 2018 Brand Genius Award winner and was named to AdAge’s “Women to Watch” Class of 2019, The Holmes Report “Influence 100” 2019 list and Brand Innovators “Top 100 Women in Brand Marketing.” Elizabeth is a graduate of Princeton University and holds an MBA from New York University.
Beth Provanzana
Global Chief Compliance Officer
Beth Provanzana is an accomplished financial executive with extensive experience in compliance and risk management. Currently serving as the Global Chief Compliance Officer at American Express, Beth has previously held significant roles including Head of Market & Liquidity Risk at Northern Trust, CFO at Northern Trust Global Investments, and Principal at Chase Capital Corporation. This diverse background highlights a strong expertise in managing complex financial and regulatory environments.
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Mohammed Badi
President, Global Servicing
Mohammed Badi is the President, Global Network Services at American Express. In this role, he leadsnetwork-related businesses, including Network Services and Operations, Global Network Partnerships and our Accertify merchant fraud and risk protection unit. Most recently, Badi was the Chief Strategy Officer, responsible for the company’s medium-to-long term enterprise-wide strategy, running the company’s long-range planning process and ensuring alignment between the enterprise, business unit and M&A strategies. Prior to joining American Express in October 2018, Dr. Badi was Senior Partner and Managing Director at The Boston Consulting Group (BCG) where he led the firm’s global Payments & Transaction Banking Practice. Dr. Badi had broad exposure to the strategic, operational and organizational challenges facing the payments industry and worked with a number of fintechs, payments companies and banks. Prior to BCG, Dr. Badi worked with multiple technology start-ups. He cofounded a Silicon Valley medical device startup, was part of the pre-initial public offering team of a technology start-up and worked as a scientist for several years with NASA’s Gravity Probe B Relativity Mission. Dr. Badi earned his doctorate, Master of Science and Bachelor of Science degrees in electrical engineering and his Bachelor of Arts degree in French – all from Stanford University. He has served on the Faculty of Electrical Engineering at Stanford University and is currently an adjunct professor at NYU’s Stern School of Business and Stanford University. He is a Trustee of the Tenement Museum of New York City. Dr. Badi lives in New York City.
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Anna Marrs
Group President, Global Merchant & Network Services
Anna Marrs is the Group President of Global Commercial Services and Credit & Fraud Risk at American Express, a position held since September 2018. Additionally, Anna serves on the Board of Directors at DocuSign since June 2023. Prior professional experience includes serving as CEO for ASEAN and South Asia and CEO of Commercial and Private Banking at Standard Chartered Bank, where Anna led significant transformations across 33 countries and achieved turnaround strategies that resulted in operational profitability. Earlier career includes tenure as a Partner in the Banking Practice at McKinsey & Company, where Anna focused on banking strategy and led initiatives in restructuring and regulatory strategy for major financial institutions. Anna holds an MBA from London Business School and a Bachelor's degree from Northwestern University.
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Raymond Joabar
Group President, Global Commercial Services
Raymond Joabar is Group President, Global Commercial Services at American Express Company.
Madge Thomas
President Of The American Express Foundation & Head Of Corporate Sustainability
Madge Thomas serves as President of the American Express Foundation and Head of Corporate Sustainability at American Express since June 2021. Additionally, Madge has been an Executive Committee Member of the Australian Institute of International Affairs since 2013, contributing to legal compliance and national partnerships. Prior roles include Head of Private Sector, Innovative Finance and Philanthropy Partnerships at UNICEF, where Madge developed a pioneering strategy for the Education Cannot Wait Fund, and Vice President of Global Policy and Government Relations at The Global Poverty Project, overseeing advocacy initiatives across multiple countries. Madge's legal expertise was demonstrated as Acting General Counsel at the Department of Aboriginal Affairs and as a solicitor specializing in human rights at the Aboriginal Legal Service of WA. Madge holds dual degrees in Law and Politics from The University of Notre Dame Australia.
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Rafael Marquez
President, International Card Services
Rafael Marquez is the President, International Consumer Services at American Express.
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Howard Grosfield
President, U.S. Consumer Services
Howard Grosfield is President, U.S. Consumer Services at American Express, a role he assumed in May of 2022. In this role, he leads all aspects of the U.S. Consumer Card division, as well as the company’s Global Dining and Resy business, and the Centurion Lounge network. He is also a member of American Express’ Executive Committee. Howard previously served as Executive Vice President & General Manager of U.S. Consumer Marketing and Global Premium Services. Prior to this role, he was Country Manager for American Express Canada and President and CEO of Amex Bank of Canada. Howard joined American Express in 2004 in New York as a Vice President in the Strategic Planning Group. He subsequently led Regional Marketing & Strategy for Latin America & Canada and then became Vice President & General Manager for the Company’s International Small Business Services Division. Before joining American Express, Howard spent several years as a Principal with The Boston Consulting Group (BCG). He was also a lawyer with Osler in Toronto. Howard currently serves as an Independent Director on the Board of Indigo Books & Music Inc., one of Canada’s largest retailers. He holds a bachelor’s degree and LLB (J.D.) With Distinction from Western University in Canada.
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Alan Gallo
EVP, Chief Audit Executive Internal Audit Group
Alan Gallo is a well-reputed executive with deep experience spanning Finance, Strategy, Business Transformation, M&A and the payments industry. During his 30+ years at American Express, Alan has come to be considered an outstanding and inspirational leader, having led global teams of up to 2,000 employees. Alan currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. Alan reports functionally to the Audit and Compliance Committee of the company’s Board of Directors, and administratively to Chairman and CEO Stephen J. Squeri. Alan is also a member of American Express’ Executive Committee, which consists of senior leadership responsible for developing the Company's strategic direction. Previously, Alan led Global Business Services, where he oversaw procurement and supplier management, real estate and workplace experience, training for customer service representatives, as well as sales support and insights. Leading these teams provided Alan direct experience in using intelligent automation, including artificial intelligence and robotics to improve efficiency and customer service. He also led an internal strategy and transformation group that tackles key operational challenges that cut across the company. Alan has also held a variety of senior positions in Finance, serving as a divisional CFO for the company’s consumer and commercial payment businesses, prepaid and digital wallet groups, operating functions including technology and customer service, travel services and international banking. He also served as the head of Corporate Planning where he led the company’s business planning process. Alan is passionate about supporting the community and serves on the boards of Brooklyn Community Services and The League Education and Treatment Center, both of which are Brooklyn-based non-profit organizations. He also serves on the New York Leadership Council of the Nature Conservancy. Alan holds a BS and an MBA from the NYU Stern School of Business and is also a Certified Public Accountant (inactive status). He currently serves as Chair of the Alumni Council for NYU Stern, and previously served as the Council’s Development Committee Chair. In 2010, he was awarded the Stern School of Business Distinguished Beta Gamma Sigma Alumnus from NYU.
Laureen E. Seeger
EVP, General Counsel
Laureen E. Seeger is Chief Legal Officer of American Express Company, a position she assumed in July 2014. As the corporation’s chief legal officer, Seeger oversees the Law, Government Affairs, Global Security and Corporate Secretarial functions for American Express and its subsidiaries. Ms. Seeger is a member of the American Express Executive Committee and Enterprise Risk Management Committee. Prior to American Express, Ms. Seeger served as Executive Vice President, General Counsel and Chief Compliance Officer of McKesson Corporation. Preceding her appointment in March 2006, Seeger was Vice President and General Counsel of McKesson Provider Technologies (MPT), McKesson’s health care information technology solutions business. Before joining McKesson, Ms. Seeger was with the Atlanta law firm of Morris, Manning & Martin, LLP from 1992 to 2000, where she was Partner-In-Charge of the Technology Litigation Section, and was with the firm of Jones, Day, Reavis & Pogue from 1986 to 1992. Ms. Seeger serves on the board of FTI Consulting, Inc., a global business advisory firm, the board of the Wisconsin Foundation and Alumni Association, and serves on the Executive Committee of the Association of General Counsel and is on the Board of Trustees of the Central Park Conservancy. Ms. Seeger previously served on the board of the California Chamber of Commerce, the board of Umpqua Holdings Corporation, and the board of the Bay Area Chapter of the American Heart Association. She earned a law degree from the University of Wisconsin-Madison and received a Bachelor of Business Administration degree from the University of Wisconsin-Eau Claire.
Andres Espinosa
American Express Chief Credit Officer & Executive Committee Member
Andres Espinosa is American Express Chief Credit Officer & Executive Committee Member at American Express Company.
