EX-99.1 2 dex991.htm PRESS RELEASE Press Release

Exhibit 99.1

David Havlek

salesforce.com

Investor Relations

415-536-2171

dhavlek@salesforce.com

Jane Hynes

salesforce.com

Public Relations

415-901-5079

jhynes@salesforce.com

Salesforce.com Announces Fiscal Fourth Quarter and Full Year Results

First Enterprise Cloud Computing Company to Exceed $1.4 Billion Annual Revenue Run Rate

 

   

Record Quarterly Revenue of $354 Million, up 22% Year-Over-Year

   

Record Full Year Revenue of $1,306 Million, up 21% Year-Over-Year

   

Q4 GAAP EPS of $0.16, up 41% Year-Over-Year

   

Full Fiscal Year GAAP EPS of $0.63, up 82% Year-Over-Year

   

Q4 Operating Cash Flow of $92 Million, up 21% Year-Over-Year

   

Full Year Operating Cash Flow of $271 Million, up 18% Year Over Year

   

Deferred Revenue of $704 Million, up 19% Year-Over-Year

   

Total Customers Grow 4,600 in quarter to 72,500, up 31% Year-Over-Year

   

Company Raises FY11 Revenue Growth Guidance to 16-17%

SAN FRANCISCO, Calif. – February 24, 2010 – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced results for its fiscal fourth quarter and full fiscal year ended January 31, 2010.

“As our full year results demonstrate, the movement to Cloud Computing is driving exceptional growth for salesforce.com,” said Marc Benioff, chairman and CEO, salesforce.com. “Our Sales Cloud, Service Cloud, and Custom Cloud businesses all delivered outstanding results. And the story is getting better: last week we launched a private beta program for Salesforce Chatter, allowing customers to experience first hand the next generation business collaboration model — a powerful alternative to legacy products such as Lotus Notes and Microsoft SharePoint — by delivering on the social models made popular by Facebook and Twitter.”

Salesforce.com delivered the following results for its fourth quarter and full fiscal year 2010:

Revenue: Total Q4 revenue was $354.0 million, an increase of 22% on a year-over-year basis. Subscription and support revenues were $327.4 million, an increase of 23% on a year-over-year basis. Professional services and other revenues were $26.7 million, an increase of 14% on a year-over-year basis.

For the full fiscal year 2010, the company reported revenue of $1.306 billion, an increase of 21% from the prior year. Subscription and support revenues were $1.209 billion, an increase of 23% on a year-over-year basis. Professional services and other revenues were $96.1 million, an increase of 4% on a year-over-year basis.


Earnings per Share: Q4 GAAP diluted earnings per share rose 41% year-over-year to $0.16, including $25.9 million in stock-based compensation expense and approximately $2.9 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the Q4 GAAP EPS calculation, there was an average of 131 million diluted shares outstanding during the quarter.

For the full fiscal year 2010, GAAP diluted earnings per share rose 82% year-over-year to $0.63, including $88.9 million in stock-based compensation and approximately $10.2 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the GAAP EPS calculation, there was an average of approximately 128 million diluted shares outstanding during the year.

Customers: Net paying customers rose approximately 4,600 during the quarter to finish at approximately 72,500, an increase of 31% for the full year. During FY2010, the company added approximately 17,100 net new customers.

Cash: Cash generated from operations for the fiscal fourth quarter was $92 million, up 21% year-over-year. For the full year, operating cash flow totaled $271 million, up 18% year-over-year. Total cash, cash equivalents and marketable securities finished the year at $1.7 billion, an increase of approximately $844 million from the year prior and includes approximately $500 million in net proceeds from the company’s convertible senior note financing in January 2010.

Deferred Revenue: Deferred revenue on the balance sheet as of January 31, 2010 was $704 million, an increase of 19% on a year-over-year basis.

As of February 24, 2010, salesforce.com is initiating guidance for its first quarter, fiscal year 2011. For fiscal year 2011, the company is raising its prior revenue guidance and initiating EPS guidance. Furthermore, beginning with the announcement of its first quarter, fiscal year 2011 results, the company will be reporting selected non-GAAP financial results along with its GAAP results.

Q1 FY11: Revenue for the company’s first fiscal quarter is projected to be in the range of approximately $365 million to approximately $367 million. GAAP diluted EPS is expected to be in the range of approximately $0.12 to approximately $0.13. Non-GAAP diluted EPS is expected to be in the range of approximately $0.29 to approximately $0.30. Excluded from non-GAAP EPS guidance are stock-based compensation expense, expected to be approximately $26.4 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $2.5 million, and non-cash interest expense related to the convertible senior notes, expected to be approximately $5.5 million. For purposes of the Q1 GAAP and non-GAAP EPS calculation, the company is expecting an average diluted share count of approximately 133 million shares, a GAAP tax rate of approximately 40%, a non-GAAP tax rate of approximately 38%, and a non-controlling interest charge of approximately $2.0 million.

Full Year FY11: The company is raising the full year revenue guidance it provided on November 17, 2009, with revenue growth now expected to be approximately 16% to 17%. GAAP diluted EPS is expected to be in the range of approximately $0.58 to approximately $0.60. Non-GAAP diluted EPS is expected to be in the range of approximately $1.25 to approximately $1.27. Excluded from non-GAAP EPS guidance are stock-based compensation expense, expected to be approximately $109.5 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $9.4 million, and non-cash interest expense related to the convertible senior notes, expected to be approximately $22.4 million. For purposes of the full fiscal year 2011 GAAP and non-GAAP EPS calculation, the company is expecting an average diluted share count of approximately 136 million shares, a GAAP tax rate of approximately 40%, a non-GAAP tax rate of approximately 38%, and a non-controlling interest charge of approximately $9.0 million.


The following is a per share reconciliation of GAAP diluted EPS to non-GAAP diluted EPS Guidance:

 

     Fiscal 2011
    

Q1

   FY2011

GAAP diluted EPS Range

   $0.12-$0.13    $0.58-$0.60

Plus

     

Amortization of purchased intangibles

   $ 0.02     $ 0.07 

Stock-based expense

   $ 0.20     $ 0.81 

Amortization of debt discount

   $ 0.04     $ 0.17 

Less

     

Income tax effect of certain Non-GAAP items

   $(0.09)    $(0.38)
    

Non-GAAP diluted EPS Range

   $0.29-$0.30    $1.25-$1.27

Shares used in computing diluted net income per share (millions)

       133         136 

Quarterly Conference Call

Salesforce.com will host a conference call to discuss its fourth quarter and full fiscal year 2010 results at 2:00 p.m. Pacific Standard Time today. A live audio webcast of the conference call, together with detailed financial information, can be accessed through the company’s Investor Relations Web site at http://www.salesforce.com/investor. In addition, an archive of the webcast can be accessed through the same link. Participants who choose to call in to the conference call can do so by dialing domestically 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764. A replay will be available at (800) 642-1687 or (706) 645-9291, passcode 54774224, until midnight (ET) March 19, 2010.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company’s portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company’s Force.com Platform (http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com’s real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of January 31, 2010, salesforce.com manages customer information for approximately 72,500 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

###


Non-GAAP Financial Measures: This press release includes information about non-GAAP earnings per share and non-GAAP tax rates (collectively the “non-GAAP financial measures”). Non-GAAP EPS estimates exclude the impact of the following non-cash items: stock based compensation, amortization of purchased intangibles, and the amortization of debt discount on the company’s convertible senior notes, as well as the tax consequences associated with these items. The purpose of the non-GAAP tax rate is to quantify the excluded tax consequences of the excluded expense items. These non-GAAP estimates are not measurements of financial performance prepared in accordance with U.S. generally accepted accounting principles. The method used to produce non-GAAP financial measures is not computed according to GAAP and may differ from the methods used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company’s consolidated financial statements prepared in accordance with GAAP.

The primary purpose of these non-GAAP measures is to provide supplemental information that may prove useful to investors who wish to consider the impact of certain non-cash items on the company’s operating performance because many of these items are unrelated to the quarterly operations of the company. The company defines its core operating performance to be the revenues recorded in a particular period and the expenses incurred within that period which management has the capability of directly affecting in order to drive operating income and cash flow. Non-cash stock-based compensation, amortization of acquisition-related intangible assets, and the amortization of debt discount on the company’s convertible notes will be excluded from FY11 core operating performance because the decisions which gave rise to these expenses were not made to drive revenue in a particular period, but rather were made for the company’s long-term benefit over multiple periods. While strategic decisions, such as the decisions to issue stock-based compensation, to acquire a company, or to issue convertible senior notes, are made to further the company’s long-term strategic objectives and do impact the company’s income statement under GAAP measures, these items affect multiple periods and management is not able to change or affect these items within any particular period. As such, supplementing GAAP disclosure with non-GAAP disclosure using the non-GAAP measures provides management with an additional view of operational performance by excluding expenses that are not directly related to performance in any particular period, and management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company’s performance.

Secondarily, the majority of the company’s industry peers report non-GAAP operating results that exclude certain non-cash or non-recurring items. Management believes that the provision of supplemental non-GAAP information will enable a more complete comparison of the company’s relative performance.

Specifically, management is excluding the following items from its estimated non-GAAP EPS for FY2011:

 

   

Stock-Based Expenses: The company’s compensation strategy is to use stock-based compensation to attract and retain key employees and executives. It is principally aimed at long term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational performance in any particular period. The company uses annual cash incentive payouts for executives and other employees to motivate and reward the achievement of short-term operational objectives, items that are fully expensed per GAAP guidelines.

 

   

Amortization of Purchased Intangibles: The company views amortization of acquisition-related intangible assets, such as the amortization of an acquired company’s research and development efforts, customer lists and customer relationships, as items arising from pre-acquisition activities. These are costs that are determined at the time of an acquisition. While it is continually viewed for impairment, amortization of the cost is a static expense, one that is typically not affected by operations during any particular period and does not contribute to operational performance for any particular period.


   

Amortization of Debt Discount: Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer’s non-convertible debt borrowing rate. Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company’s $575 million of 0.75% convertible subordinated notes that were issued in a private placement in January 2010. The imputed interest is at a rate of approximately 5.9%. The difference between the imputed interest expense and the coupon interest expense is excluded from management’s assessment of the company’s operating performance because management believes that this is not indicative of ongoing operating performance and because it is a non-cash expense. Management believes that the exclusion of the non-cash interest expense provides investors an enhanced view of the company’s operational performance.

 

   

Income Tax Effects: The company’s estimated non-GAAP effective tax rate is lower than the estimated GAAP effective tax rate due to the exclusion of the expense items described above.

###

“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about expected revenue and GAAP and non-GAAP earnings per share for the first fiscal quarter of 2011 and the full fiscal year, and the company’s expected tax rates, stock-based compensation expenses, amortization expenses, noncontrolling interest charges, and shares outstanding, the achievement of which involve risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include — but are not limited to — risks associated with possible fluctuations in the company’s financial and operating results, rate of growth and anticipated revenue run rate; errors, interruptions or delays in the company’s service or the company’s Web hosting; breaches of the company’s security measures; the financial impact of any future acquisitions; the nature of the company’s business model; the company’s ability to continue to release, and gain customer acceptance of, new and improved versions of the company’s service; successful customer deployment and utilization of the company’s existing and future services; changes in the company’s sales cycle; competition; various financial aspects of the company’s subscription model; unexpected increases in attrition or decreases in new business; the emerging market in which we operate; unique aspects of entering or expanding in international markets, the company’s ability to hire, retain and motivate employees and manage the company’s growth; changes in the company’s customer base; technological developments; regulatory developments; litigation or related dispute settlement; unanticipated changes in the company’s effective tax rate; and fluctuations in the number of shares we have outstanding, the price of such shares, foreign currency exchange rates, interest rates, and general developments in the economy, financial markets, and credit markets.

Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including the company’s Form 10-K that will be filed for the fiscal year ended January 31, 2010. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.


Copyright (c) 2010 salesforce.com, inc. All rights reserved. Salesforce and the “no software” logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.


salesforce.com, inc.

Condensed Consolidated Statements of Operations

(in thousands, except per share data)

(Unaudited)

 

     Three Months Ended January 31,     Fiscal Year Ended January 31,  
     2010     2009     2010     2009  

Revenues:

        

Subscription and support

   $ 327,394      $ 266,110      $ 1,209,472      $ 984,574   

Professional services and other

     26,655        23,473        96,111        92,195   
                                

Total revenues

     354,049        289,583        1,305,583        1,076,769   

Cost of revenues (1):

        

Subscription and support

     42,428        35,280        159,172        127,082   

Professional services and other

     25,631        23,454        98,753        93,389   
                                

Total cost of revenues

     68,059        58,734        257,925        220,471   

Gross profit

     285,990        230,849        1,047,658        856,298   

Operating expenses (1):

        

Research and development

     36,447        29,460        131,897        99,530   

Marketing and sales

     168,552        144,483        605,199        534,413   

General and administrative

     55,472        40,816        195,290        158,613   
                                

Total operating expenses

     260,471        214,759        932,386        792,556   

Income from operations

     25,519        16,090        115,272        63,742   

Investment income

     10,628        5,456        30,408        22,774   

Interest expense

     (1,207     (59     (2,000     (107

Other income (expense)

     (262     252        (1,299     (817
                                

Income before provision for income taxes and noncontrolling interest

     34,678        21,739        142,381        85,592   

Provision for income taxes

     (12,263     (7,864     (57,689     (37,557
                                

Consolidated net income

     22,415        13,875        84,692        48,035   

Less: Net income attributable to noncontrolling interest

     (2,021     (122     (3,973     (4,607
                                

Net income attributable to salesforce.com

   $ 20,394      $ 13,753      $ 80,719      $ 43,428   
                                

Earnings per share - basic and diluted:

        

Basic net income per share attributable to salesforce.com common shareholders

   $ 0.16      $ 0.11      $ 0.65      $ 0.36   

Diluted net income per share attributable to salesforce.com common shareholders

   $ 0.16      $ 0.11      $ 0.63      $ 0.35   

Shares used in computing basic net income per share

     126,235        122,428        124,462        121,183   

Shares used in computing diluted net income per share

     130,687        124,533        128,114        125,228   

 

        

(1)    Amounts include stock-based expenses, as follows:

        

Cost of revenues

   $ 3,248      $ 2,902      $ 12,570      $ 11,051   

Research and development

     4,388        3,000        13,129        9,852   

Marketing and sales

     11,408        9,923        39,722        36,028   

General and administrative

     6,901        5,316        23,471        20,435   


salesforce.com, inc.

Condensed Consolidated Statements of Operations

As a percentage of total revenues:

(Unaudited)

 

     Three Months Ended January 31,     Fiscal Year Ended January 31,  
     2010     2009     2010     2009  

Revenues:

        

Subscription and support

   92   92   93   91

Professional services and other

   8      8      7      9   
                        

Total revenues

   100      100      100      100   

Cost of revenues:

        

Subscription and support

   12      12      12      12   

Professional services and other

   7      8      8      8   
                        

Total cost of revenues

   19      20      20      20   

Gross profit

   81      80      80      80   

Operating expenses:

        

Research and development

   10      10      10      9   

Marketing and sales

   48      50      46      50   

General and administrative

   16      14      15      15   
                        

Total operating expenses

   74      74      71      74   

Income from operations

   7      6      9      6   

Investment income

   3      2      2      2   

Interest expense

   0      0      0      0   

Other income (expense)

   0      0      0      0   
                        

Income before provision for income taxes and noncontrolling interest

   10      8      11      8   

Provision for income taxes

   (4   (3   (5   (4
                        

Consolidated net income

   6      5      6      4   

Less: Net income attributable to noncontrolling interest

   0      0      0      0   
                        

Net income attributable to salesforce.com

   6   5   6   4
                        

 

        

Stock-based expenses as a percentage of total revenues, as follows:

        

Cost of revenues

   1   1   1   1

Research and development

   1      1      1      1   

Marketing and sales

   3      3      3      3   

General and administrative

   2      2      2      2   


salesforce.com, inc.

Condensed Consolidated Balance Sheets

(in thousands)

 

     January 31,
2010
    January 31,
2009
 
     (unaudited)        

Assets

    

Current assets:

    

Cash and cash equivalents

   $ 1,011,306      $ 483,834   

Short-term marketable securities

     230,659        213,769   

Accounts receivable, net

     320,956        266,555   

Deferred commissions

     47,388        39,384   

Deferred income taxes

     40,116        31,900   

Prepaid expenses and other current assets

     55,734        33,115   
                

Total current assets

     1,706,159        1,068,557   

Marketable securities, noncurrent

     485,083        184,962   

Fixed assets, net

     89,711        77,027   

Deferred commissions, noncurrent

     28,140        17,699   

Deferred income taxes, noncurrent

     27,579        26,589   

Capitalized software, net

     34,809        29,989   

Goodwill

     48,955        44,872   

Other assets, net

     39,765        30,127   
                

Total assets

   $ 2,460,201      $ 1,479,822   
                

Liabilities and stockholders’ equity

    

Current liabilities:

    

Accounts payable

   $ 14,791      $ 16,379   

Accrued expenses and other current liabilities

     194,738        163,205   

Income taxes payable

     8,424        3,619   

Deferred revenue

     690,177        583,763   
                

Total current liabilities

     908,130        766,966   

0.75% Convertible senior notes due 2015, net

     450,198        —     

Income taxes payable, noncurrent

     17,551        12,490   

Long-term lease liabilities and other

     13,485        7,616   

Deferred revenue, noncurrent

     14,171        10,263   
                

Total liabilities

     1,403,535        797,335   

salesforce.com stockholders’ equity:

    

Common stock

     127        123   

Additional paid-in capital

     938,544        648,724   

Accumulated other comprehensive loss

     (1,430     (2,905

Retained earnings

     106,561        25,842   
                

Total stockholders’ equity controlling interest

     1,043,802        671,784   

Total stockholders’ equity noncontrolling interest

     12,864        10,703   
                

Total stockholders’ equity

     1,056,666        682,487   
                

Total liabilities and stockholders’ equity

   $ 2,460,201      $ 1,479,822   
                


salesforce.com, inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(Unaudited)

 

     Three Months Ended January 31,     Fiscal Year Ended January 31,  
     2010     2009     2010     2009  

Operating activities:

        

Consolidated net income

   $ 22,415      $ 13,875      $ 84,692      $ 48,035   

Adjustments to reconcile net income to net cash provided by operating activities:

        

Depreciation and amortization

     15,287        11,033        53,177        35,971   

Amortization of debt discount

     728        —          728        —     

Amortization of deferred commissions

     17,932        15,318        63,891        58,732   

Expenses related to stock-based awards

     25,945        21,141        88,892        77,366   

Excess tax benefits from employee stock plans

     (19,003     (12,350     (51,539     (54,597

Loss (gain) on securities

     —          (269     —          1,783   

Changes in assets and liabilities:

        

Accounts receivable, net

     (129,877     (108,875     (54,522     (44,798

Deferred commissions

     (39,318     (23,137     (82,336     (63,701

Prepaid expenses and other current assets

     10,812        7,660        (3,899     (4,746

Other assets

     (781     (863     (1,405     (1,292

Accounts payable

     (826     (4,439     (1,588     8,512   

Accrued expenses and other current liabilities

     29,333        31,943        64,498        55,440   

Deferred revenue

     158,913        124,492        110,322        112,852   
                                

Net cash provided by operating activities

     91,560        75,529        270,911        229,557   
                                

Investing activities:

        

Purchase of subsidiary stock

     —          (4,929     —          (21,622

Business combinations, net of cash acquired

     (7,499     (563     (11,999     (27,907

Changes in marketable securities

     109,558        28,432        (312,716     (10,409

Capital expenditures

     (7,056     (12,232     (53,901     (61,059
                                

Net cash provided by (used in) investing activities

     95,003        10,708        (378,616     (120,997
                                

Financing activities:

        

Proceeds from borrowings on convertible debt

     567,094        —          567,094        —     

Proceeds from issuance of warrants

     59,283        —          59,283        —     

Purchase of convertible note hedge

     (126,500     —          (126,500     —     

Proceeds from the exercise of stock options

     60,990        2,706        93,856        43,311   

Excess tax benefits from employee stock plans

     19,003        12,350        51,539        54,597   

Principal payments on capital lease obligations

     (2,215     (706     (8,119     (997
                                

Net cash provided by financing activities

     577,655        14,350        637,153        96,911   
                                

Effect of exchange rate changes

     4,200        933        (1,976     (732
                                

Net increase in cash and cash equivalents

     768,418        101,520        527,472        204,739   

Cash and cash equivalents, beginning of period

     242,888        382,314        483,834        279,095   
                                

Cash and cash equivalents, end of period

   $ 1,011,306      $ 483,834      $ 1,011,306      $ 483,834   
                                


salesforce.com, inc.

Additional Metrics

(Unaudited)

 

     Jan 31,
2010
   Oct 31,
2009
   Jul 31,
2009
   Apr 30,
2009
   Jan 31,
2009
   Oct 31,
2008

Full Time Equivalent Headcount

     3,969      3,814      3,653      3,607      3,566      3,318

Financial data (in thousands):

                 

Cash, cash equivalents and marketable securities

   $ 1,727,048    $ 1,070,092    $ 1,030,406    $ 983,824    $ 882,565    $ 804,606

Deferred revenue, current and noncurrent

   $ 704,348    $ 545,435    $ 549,010    $ 549,373    $ 594,026    $ 469,534

 

     Three Months Ended
January 31,
    Fiscal Year Ended
January 31,
 
     2010     2009     2010     2009  

Revenues by geography (in thousands):

        

Americas

   $ 244,362      $ 209,419      $ 923,823      $ 776,495   

Europe

     64,012        48,088        232,367        190,685   

Asia Pacific

     45,675        32,076        149,393        109,589   
                                
   $ 354,049      $ 289,583      $ 1,305,583      $ 1,076,769   
                                

As a percentage of total revenues:

        

Revenues by geography:

        

Americas

     69     72     71     72

Europe

     18        17        18        18   

Asia Pacific

     13        11        11        10   
                                
     100     100     100     100